Privacy Policy
Template for early pilots. Review with counsel before production use with real patient data.
What We Collect
We collect account details, clinic workspace settings, lead intake details submitted by clinics or lead forms, conversation logs, audit requests, and technical logs needed to operate the service.
How We Use Data
We use data to provide lead intake, follow-up workflows, booking support, reporting, account access, security, support, and service improvement.
Healthcare Data
The service is designed for intake and scheduling workflows. Clinics should avoid submitting sensitive clinical records unless a proper production agreement, vendor review, and any required business associate agreement are in place.
Sharing
We do not sell clinic data. We may use service providers for hosting, messaging, analytics, payments, support, and security, subject to appropriate contracts.
Retention
We keep pilot data only as long as needed to provide the service, resolve issues, comply with obligations, or as configured by the clinic.
Contact
For privacy requests, contact the account owner or platform administrator.