Terms of Service

Pilot-stage template. Replace with lawyer-reviewed terms before production contracts.

Service

ClinicReception AI provides lead intake, follow-up workflow, AI-assisted messaging drafts, scheduling support, reporting, and related operator tools for clinics.

No Clinical Advice

The service does not diagnose, treat, recommend procedures, quote final clinical pricing, or provide medical advice. Clinical questions must be routed to licensed clinic staff.

Customer Responsibilities

Clinics are responsible for approving scripts, obtaining required consent, reviewing messages where required, maintaining accurate offers, and complying with applicable healthcare, privacy, advertising, and messaging laws.

AI Outputs

AI-generated drafts must be reviewed for accuracy and suitability. The clinic remains responsible for messages it approves and sends.

Payment

Pilot fees are due upfront. Third-party messaging, hosting, payment, and integration fees may be billed separately or included in a plan.

Limitation

We do not guarantee patient revenue, treatment acceptance, clinical outcomes, or a specific number of closed cases.